An error occurred on the server. Please try to place the order again. In Magento 2












1















I have configure Authorize.Net Payment method in magento 2,
But i am getting "An error occurred on the server. Please try to place the order again" after click on place order.



Also sometimes its work's perfectly. So i need to know is ti magento issue or payment gateway issue. Thanks in advance. Let me know if you need more information.










share|improve this question














bumped to the homepage by Community 13 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
















  • now check debug.log and exception log which erorr

    – Ravindrasinh Zala
    Jan 12 '18 at 5:40











  • Getting requested parameters log in debug.log and no any exception log

    – Ravi Oza
    Jan 12 '18 at 5:47
















1















I have configure Authorize.Net Payment method in magento 2,
But i am getting "An error occurred on the server. Please try to place the order again" after click on place order.



Also sometimes its work's perfectly. So i need to know is ti magento issue or payment gateway issue. Thanks in advance. Let me know if you need more information.










share|improve this question














bumped to the homepage by Community 13 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
















  • now check debug.log and exception log which erorr

    – Ravindrasinh Zala
    Jan 12 '18 at 5:40











  • Getting requested parameters log in debug.log and no any exception log

    – Ravi Oza
    Jan 12 '18 at 5:47














1












1








1








I have configure Authorize.Net Payment method in magento 2,
But i am getting "An error occurred on the server. Please try to place the order again" after click on place order.



Also sometimes its work's perfectly. So i need to know is ti magento issue or payment gateway issue. Thanks in advance. Let me know if you need more information.










share|improve this question














I have configure Authorize.Net Payment method in magento 2,
But i am getting "An error occurred on the server. Please try to place the order again" after click on place order.



Also sometimes its work's perfectly. So i need to know is ti magento issue or payment gateway issue. Thanks in advance. Let me know if you need more information.







magento2






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Jan 12 '18 at 5:29









Ravi OzaRavi Oza

1338




1338





bumped to the homepage by Community 13 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.







bumped to the homepage by Community 13 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.















  • now check debug.log and exception log which erorr

    – Ravindrasinh Zala
    Jan 12 '18 at 5:40











  • Getting requested parameters log in debug.log and no any exception log

    – Ravi Oza
    Jan 12 '18 at 5:47



















  • now check debug.log and exception log which erorr

    – Ravindrasinh Zala
    Jan 12 '18 at 5:40











  • Getting requested parameters log in debug.log and no any exception log

    – Ravi Oza
    Jan 12 '18 at 5:47

















now check debug.log and exception log which erorr

– Ravindrasinh Zala
Jan 12 '18 at 5:40





now check debug.log and exception log which erorr

– Ravindrasinh Zala
Jan 12 '18 at 5:40













Getting requested parameters log in debug.log and no any exception log

– Ravi Oza
Jan 12 '18 at 5:47





Getting requested parameters log in debug.log and no any exception log

– Ravi Oza
Jan 12 '18 at 5:47










1 Answer
1






active

oldest

votes


















0














To know the exact reason why it is happen so, please open below file:
vendor/magento/module-checkout/Model/PaymentInformationManagement.php



than comment out the try, catch and put code to place order directly as below:



Replace below function



public function savePaymentInformationAndPlaceOrder(
$cartId,
MagentoQuoteApiDataPaymentInterface $paymentMethod,
MagentoQuoteApiDataAddressInterface $billingAddress = null
) {
$this->savePaymentInformation($cartId, $paymentMethod, $billingAddress);
try {
$orderId = $this->cartManagement->placeOrder($cartId);
} catch (Exception $e) {
//var_dump($e);
throw new CouldNotSaveException(
__('An error occurred on the server. Please try to place the order again.'),
$e
);
}
return $orderId;
}


To



public function savePaymentInformationAndPlaceOrder(
$cartId,
MagentoQuoteApiDataPaymentInterface $paymentMethod,
MagentoQuoteApiDataAddressInterface $billingAddress = null
) {
$this->savePaymentInformation($cartId, $paymentMethod, $billingAddress);
//try {
$orderId = $this->cartManagement->placeOrder($cartId);
/*} catch (Exception $e) {
//var_dump($e);
throw new CouldNotSaveException(
__('An error occurred on the server. Please try to place the order again.'),
$e
);
}*/
return $orderId;
}


Now, try to place order again. You will be able to see the details error in log file or may be in console.





share























    Your Answer








    StackExchange.ready(function() {
    var channelOptions = {
    tags: "".split(" "),
    id: "479"
    };
    initTagRenderer("".split(" "), "".split(" "), channelOptions);

    StackExchange.using("externalEditor", function() {
    // Have to fire editor after snippets, if snippets enabled
    if (StackExchange.settings.snippets.snippetsEnabled) {
    StackExchange.using("snippets", function() {
    createEditor();
    });
    }
    else {
    createEditor();
    }
    });

    function createEditor() {
    StackExchange.prepareEditor({
    heartbeatType: 'answer',
    autoActivateHeartbeat: false,
    convertImagesToLinks: false,
    noModals: true,
    showLowRepImageUploadWarning: true,
    reputationToPostImages: null,
    bindNavPrevention: true,
    postfix: "",
    imageUploader: {
    brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
    contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
    allowUrls: true
    },
    onDemand: true,
    discardSelector: ".discard-answer"
    ,immediatelyShowMarkdownHelp:true
    });


    }
    });














    draft saved

    draft discarded


















    StackExchange.ready(
    function () {
    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fmagento.stackexchange.com%2fquestions%2f209171%2fan-error-occurred-on-the-server-please-try-to-place-the-order-again-in-magento%23new-answer', 'question_page');
    }
    );

    Post as a guest















    Required, but never shown

























    1 Answer
    1






    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    0














    To know the exact reason why it is happen so, please open below file:
    vendor/magento/module-checkout/Model/PaymentInformationManagement.php



    than comment out the try, catch and put code to place order directly as below:



    Replace below function



    public function savePaymentInformationAndPlaceOrder(
    $cartId,
    MagentoQuoteApiDataPaymentInterface $paymentMethod,
    MagentoQuoteApiDataAddressInterface $billingAddress = null
    ) {
    $this->savePaymentInformation($cartId, $paymentMethod, $billingAddress);
    try {
    $orderId = $this->cartManagement->placeOrder($cartId);
    } catch (Exception $e) {
    //var_dump($e);
    throw new CouldNotSaveException(
    __('An error occurred on the server. Please try to place the order again.'),
    $e
    );
    }
    return $orderId;
    }


    To



    public function savePaymentInformationAndPlaceOrder(
    $cartId,
    MagentoQuoteApiDataPaymentInterface $paymentMethod,
    MagentoQuoteApiDataAddressInterface $billingAddress = null
    ) {
    $this->savePaymentInformation($cartId, $paymentMethod, $billingAddress);
    //try {
    $orderId = $this->cartManagement->placeOrder($cartId);
    /*} catch (Exception $e) {
    //var_dump($e);
    throw new CouldNotSaveException(
    __('An error occurred on the server. Please try to place the order again.'),
    $e
    );
    }*/
    return $orderId;
    }


    Now, try to place order again. You will be able to see the details error in log file or may be in console.





    share




























      0














      To know the exact reason why it is happen so, please open below file:
      vendor/magento/module-checkout/Model/PaymentInformationManagement.php



      than comment out the try, catch and put code to place order directly as below:



      Replace below function



      public function savePaymentInformationAndPlaceOrder(
      $cartId,
      MagentoQuoteApiDataPaymentInterface $paymentMethod,
      MagentoQuoteApiDataAddressInterface $billingAddress = null
      ) {
      $this->savePaymentInformation($cartId, $paymentMethod, $billingAddress);
      try {
      $orderId = $this->cartManagement->placeOrder($cartId);
      } catch (Exception $e) {
      //var_dump($e);
      throw new CouldNotSaveException(
      __('An error occurred on the server. Please try to place the order again.'),
      $e
      );
      }
      return $orderId;
      }


      To



      public function savePaymentInformationAndPlaceOrder(
      $cartId,
      MagentoQuoteApiDataPaymentInterface $paymentMethod,
      MagentoQuoteApiDataAddressInterface $billingAddress = null
      ) {
      $this->savePaymentInformation($cartId, $paymentMethod, $billingAddress);
      //try {
      $orderId = $this->cartManagement->placeOrder($cartId);
      /*} catch (Exception $e) {
      //var_dump($e);
      throw new CouldNotSaveException(
      __('An error occurred on the server. Please try to place the order again.'),
      $e
      );
      }*/
      return $orderId;
      }


      Now, try to place order again. You will be able to see the details error in log file or may be in console.





      share


























        0












        0








        0







        To know the exact reason why it is happen so, please open below file:
        vendor/magento/module-checkout/Model/PaymentInformationManagement.php



        than comment out the try, catch and put code to place order directly as below:



        Replace below function



        public function savePaymentInformationAndPlaceOrder(
        $cartId,
        MagentoQuoteApiDataPaymentInterface $paymentMethod,
        MagentoQuoteApiDataAddressInterface $billingAddress = null
        ) {
        $this->savePaymentInformation($cartId, $paymentMethod, $billingAddress);
        try {
        $orderId = $this->cartManagement->placeOrder($cartId);
        } catch (Exception $e) {
        //var_dump($e);
        throw new CouldNotSaveException(
        __('An error occurred on the server. Please try to place the order again.'),
        $e
        );
        }
        return $orderId;
        }


        To



        public function savePaymentInformationAndPlaceOrder(
        $cartId,
        MagentoQuoteApiDataPaymentInterface $paymentMethod,
        MagentoQuoteApiDataAddressInterface $billingAddress = null
        ) {
        $this->savePaymentInformation($cartId, $paymentMethod, $billingAddress);
        //try {
        $orderId = $this->cartManagement->placeOrder($cartId);
        /*} catch (Exception $e) {
        //var_dump($e);
        throw new CouldNotSaveException(
        __('An error occurred on the server. Please try to place the order again.'),
        $e
        );
        }*/
        return $orderId;
        }


        Now, try to place order again. You will be able to see the details error in log file or may be in console.





        share













        To know the exact reason why it is happen so, please open below file:
        vendor/magento/module-checkout/Model/PaymentInformationManagement.php



        than comment out the try, catch and put code to place order directly as below:



        Replace below function



        public function savePaymentInformationAndPlaceOrder(
        $cartId,
        MagentoQuoteApiDataPaymentInterface $paymentMethod,
        MagentoQuoteApiDataAddressInterface $billingAddress = null
        ) {
        $this->savePaymentInformation($cartId, $paymentMethod, $billingAddress);
        try {
        $orderId = $this->cartManagement->placeOrder($cartId);
        } catch (Exception $e) {
        //var_dump($e);
        throw new CouldNotSaveException(
        __('An error occurred on the server. Please try to place the order again.'),
        $e
        );
        }
        return $orderId;
        }


        To



        public function savePaymentInformationAndPlaceOrder(
        $cartId,
        MagentoQuoteApiDataPaymentInterface $paymentMethod,
        MagentoQuoteApiDataAddressInterface $billingAddress = null
        ) {
        $this->savePaymentInformation($cartId, $paymentMethod, $billingAddress);
        //try {
        $orderId = $this->cartManagement->placeOrder($cartId);
        /*} catch (Exception $e) {
        //var_dump($e);
        throw new CouldNotSaveException(
        __('An error occurred on the server. Please try to place the order again.'),
        $e
        );
        }*/
        return $orderId;
        }


        Now, try to place order again. You will be able to see the details error in log file or may be in console.






        share











        share


        share










        answered Jan 12 '18 at 13:39









        Himmat PaliwalHimmat Paliwal

        1,155419




        1,155419






























            draft saved

            draft discarded




















































            Thanks for contributing an answer to Magento Stack Exchange!


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.




            draft saved


            draft discarded














            StackExchange.ready(
            function () {
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fmagento.stackexchange.com%2fquestions%2f209171%2fan-error-occurred-on-the-server-please-try-to-place-the-order-again-in-magento%23new-answer', 'question_page');
            }
            );

            Post as a guest















            Required, but never shown





















































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown

































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown







            Popular posts from this blog

            What other Star Trek series did the main TNG cast show up in?

            Berlina muro

            Berlina aerponto