Missed the connecting flight
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I have missed my connecting flight from Frankfurt to New york. The time gap bewteen incoming flight and connecting flight was about 2 hours. The incoming flight was delayed for about 90 minutes. Both flights were operated by same airlines but both tickets were seprate (no single ticket). Now who is responsible for the missed flight?
missed-flights
asked 2 hours ago
pointlesspointless
312
New contributor
pointless is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
|
show 3 more comments
I have missed my connecting flight from Frankfurt to New york. The time gap bewteen incoming flight and connecting flight was about 2 hours. The incoming flight was delayed for about 90 minutes. Both flights were operated by same airlines but both tickets were seprate (no single ticket). Now who is responsible for the missed flight?
missed-flights
asked 2 hours ago
pointlesspointless
312
New contributor
pointless is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
4
I’m afraid that’s you.
– jcaron
1 hour ago
How can you say that? Any law?
– pointless
1 hour ago
Because even airlines says that you have to be at airport 2 hours before the flight. So i did it but it was airlines fault.
– pointless
1 hour ago
The day you have to be at check-in by the deadline (if you do manual check-in or have any checked bags) and at the gate by the deadline. If you are not, they don’t care why, exactly the same they wouldn’t care if you were late because you didn’t wake up, your train was delayed, your taxi had an accident, you got lost on the way...
– jcaron
1 hour ago
2
Note that it would have been the airline’s responsibility if you had bought both flights on a single ticket. But not in this case.
– jcaron
1 hour ago
|
show 3 more comments
I have missed my connecting flight from Frankfurt to New york. The time gap bewteen incoming flight and connecting flight was about 2 hours. The incoming flight was delayed for about 90 minutes. Both flights were operated by same airlines but both tickets were seprate (no single ticket). Now who is responsible for the missed flight?
missed-flights
asked 2 hours ago
pointlesspointless
312
New contributor
pointless is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
I have missed my connecting flight from Frankfurt to New york. The time gap bewteen incoming flight and connecting flight was about 2 hours. The incoming flight was delayed for about 90 minutes. Both flights were operated by same airlines but both tickets were seprate (no single ticket). Now who is responsible for the missed flight?
missed-flights
missed-flights
asked 2 hours ago
pointlesspointless
312
New contributor
pointless is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 2 hours ago
pointlesspointless
312
New contributor
pointless is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 2 hours ago
pointlesspointless
312
New contributor
pointless is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 2 hours ago
pointlesspointless
312
asked 2 hours ago
pointlesspointless
312
312
New contributor
pointless is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
pointless is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
pointless is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
4
I’m afraid that’s you.
– jcaron
1 hour ago
How can you say that? Any law?
– pointless
1 hour ago
Because even airlines says that you have to be at airport 2 hours before the flight. So i did it but it was airlines fault.
– pointless
1 hour ago
The day you have to be at check-in by the deadline (if you do manual check-in or have any checked bags) and at the gate by the deadline. If you are not, they don’t care why, exactly the same they wouldn’t care if you were late because you didn’t wake up, your train was delayed, your taxi had an accident, you got lost on the way...
– jcaron
1 hour ago
2
Note that it would have been the airline’s responsibility if you had bought both flights on a single ticket. But not in this case.
– jcaron
1 hour ago
|
show 3 more comments
4
I’m afraid that’s you.
– jcaron
1 hour ago
How can you say that? Any law?
– pointless
1 hour ago
Because even airlines says that you have to be at airport 2 hours before the flight. So i did it but it was airlines fault.
– pointless
1 hour ago
The day you have to be at check-in by the deadline (if you do manual check-in or have any checked bags) and at the gate by the deadline. If you are not, they don’t care why, exactly the same they wouldn’t care if you were late because you didn’t wake up, your train was delayed, your taxi had an accident, you got lost on the way...
– jcaron
1 hour ago
2
Note that it would have been the airline’s responsibility if you had bought both flights on a single ticket. But not in this case.
– jcaron
1 hour ago
4
4
I’m afraid that’s you.
– jcaron
1 hour ago
I’m afraid that’s you.
– jcaron
1 hour ago
How can you say that? Any law?
– pointless
1 hour ago
How can you say that? Any law?
– pointless
1 hour ago
Because even airlines says that you have to be at airport 2 hours before the flight. So i did it but it was airlines fault.
– pointless
1 hour ago
Because even airlines says that you have to be at airport 2 hours before the flight. So i did it but it was airlines fault.
– pointless
1 hour ago
The day you have to be at check-in by the deadline (if you do manual check-in or have any checked bags) and at the gate by the deadline. If you are not, they don’t care why, exactly the same they wouldn’t care if you were late because you didn’t wake up, your train was delayed, your taxi had an accident, you got lost on the way...
– jcaron
1 hour ago
The day you have to be at check-in by the deadline (if you do manual check-in or have any checked bags) and at the gate by the deadline. If you are not, they don’t care why, exactly the same they wouldn’t care if you were late because you didn’t wake up, your train was delayed, your taxi had an accident, you got lost on the way...
– jcaron
1 hour ago
2
2
Note that it would have been the airline’s responsibility if you had bought both flights on a single ticket. But not in this case.
– jcaron
1 hour ago
Note that it would have been the airline’s responsibility if you had bought both flights on a single ticket. But not in this case.
– jcaron
1 hour ago
|
show 3 more comments
1 Answer
1
active
oldest
votes
Now who is responsible for the missed flight?
Unfortunately, you are.
When flights are bought as separate tickets, the airlines responsibility does not flow from one to the other - their obligation to you ends when you reach your destination on the ticket, and in this case you had two tickets with two destinations. That basically defines every thing here.
The second aircraft left on time and you were not denied boarding, so within the eyes of the airline and, most crucially here, the EU regulations on compensation, you simply failed to turn up for it.
The first aircraft got you to it's destination, your connecting airport, 90 minutes late, but according to your itinerary on that ticket the connecting airport was in fact your "final" destination for that ticket, and as a result you fall outside the EU261 rules for compensation there - you have to have a delay of more than 3 hours at your final destination.
The EU261 FAQ has this to say about missed flights due to delayed inbound connecting flights:
Do I have any rights if I am not allowed to board my connecting flight because I arrived late at the gates due to a delay with the first flight?
YES - if the flights are part of a single reservation, the carrier has to offer you the option between the reimbursement of your ticket and a return flight to the airport of departure at the earliest opportunity or re-routing to your final destination at the earliest opportunity or re-routing at a later date at your convenience under comparable transport conditions, subject to the availability of seats. In case you are re-routed and you reach your final destination with a delay of 3 hours or more you are entitled to compensation.
Note the very specific mention of a single reservation. Your tickets constitute multiple, separate reservations.
You can talk to the airline to see if they can rebook you at a lower or no cost, but they have no obligation in this case.
answered 38 mins ago
MooMoo
14.6k35166
This is why low-cost airlines like Ryanair refuse to do through-ticketing. They don't want the cost of having to compensate customers in the OP's situation.
– Martin Bonner
2 mins ago
add a comment |
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1 Answer
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votes
Now who is responsible for the missed flight?
Unfortunately, you are.
When flights are bought as separate tickets, the airlines responsibility does not flow from one to the other - their obligation to you ends when you reach your destination on the ticket, and in this case you had two tickets with two destinations. That basically defines every thing here.
The second aircraft left on time and you were not denied boarding, so within the eyes of the airline and, most crucially here, the EU regulations on compensation, you simply failed to turn up for it.
The first aircraft got you to it's destination, your connecting airport, 90 minutes late, but according to your itinerary on that ticket the connecting airport was in fact your "final" destination for that ticket, and as a result you fall outside the EU261 rules for compensation there - you have to have a delay of more than 3 hours at your final destination.
The EU261 FAQ has this to say about missed flights due to delayed inbound connecting flights:
Do I have any rights if I am not allowed to board my connecting flight because I arrived late at the gates due to a delay with the first flight?
YES - if the flights are part of a single reservation, the carrier has to offer you the option between the reimbursement of your ticket and a return flight to the airport of departure at the earliest opportunity or re-routing to your final destination at the earliest opportunity or re-routing at a later date at your convenience under comparable transport conditions, subject to the availability of seats. In case you are re-routed and you reach your final destination with a delay of 3 hours or more you are entitled to compensation.
Note the very specific mention of a single reservation. Your tickets constitute multiple, separate reservations.
You can talk to the airline to see if they can rebook you at a lower or no cost, but they have no obligation in this case.
answered 38 mins ago
MooMoo
14.6k35166
This is why low-cost airlines like Ryanair refuse to do through-ticketing. They don't want the cost of having to compensate customers in the OP's situation.
– Martin Bonner
2 mins ago
add a comment |
Now who is responsible for the missed flight?
Unfortunately, you are.
When flights are bought as separate tickets, the airlines responsibility does not flow from one to the other - their obligation to you ends when you reach your destination on the ticket, and in this case you had two tickets with two destinations. That basically defines every thing here.
The second aircraft left on time and you were not denied boarding, so within the eyes of the airline and, most crucially here, the EU regulations on compensation, you simply failed to turn up for it.
The first aircraft got you to it's destination, your connecting airport, 90 minutes late, but according to your itinerary on that ticket the connecting airport was in fact your "final" destination for that ticket, and as a result you fall outside the EU261 rules for compensation there - you have to have a delay of more than 3 hours at your final destination.
The EU261 FAQ has this to say about missed flights due to delayed inbound connecting flights:
Do I have any rights if I am not allowed to board my connecting flight because I arrived late at the gates due to a delay with the first flight?
YES - if the flights are part of a single reservation, the carrier has to offer you the option between the reimbursement of your ticket and a return flight to the airport of departure at the earliest opportunity or re-routing to your final destination at the earliest opportunity or re-routing at a later date at your convenience under comparable transport conditions, subject to the availability of seats. In case you are re-routed and you reach your final destination with a delay of 3 hours or more you are entitled to compensation.
Note the very specific mention of a single reservation. Your tickets constitute multiple, separate reservations.
You can talk to the airline to see if they can rebook you at a lower or no cost, but they have no obligation in this case.
answered 38 mins ago
MooMoo
14.6k35166
This is why low-cost airlines like Ryanair refuse to do through-ticketing. They don't want the cost of having to compensate customers in the OP's situation.
– Martin Bonner
2 mins ago
add a comment |
Now who is responsible for the missed flight?
Unfortunately, you are.
When flights are bought as separate tickets, the airlines responsibility does not flow from one to the other - their obligation to you ends when you reach your destination on the ticket, and in this case you had two tickets with two destinations. That basically defines every thing here.
The second aircraft left on time and you were not denied boarding, so within the eyes of the airline and, most crucially here, the EU regulations on compensation, you simply failed to turn up for it.
The first aircraft got you to it's destination, your connecting airport, 90 minutes late, but according to your itinerary on that ticket the connecting airport was in fact your "final" destination for that ticket, and as a result you fall outside the EU261 rules for compensation there - you have to have a delay of more than 3 hours at your final destination.
The EU261 FAQ has this to say about missed flights due to delayed inbound connecting flights:
Do I have any rights if I am not allowed to board my connecting flight because I arrived late at the gates due to a delay with the first flight?
YES - if the flights are part of a single reservation, the carrier has to offer you the option between the reimbursement of your ticket and a return flight to the airport of departure at the earliest opportunity or re-routing to your final destination at the earliest opportunity or re-routing at a later date at your convenience under comparable transport conditions, subject to the availability of seats. In case you are re-routed and you reach your final destination with a delay of 3 hours or more you are entitled to compensation.
Note the very specific mention of a single reservation. Your tickets constitute multiple, separate reservations.
You can talk to the airline to see if they can rebook you at a lower or no cost, but they have no obligation in this case.
answered 38 mins ago
MooMoo
14.6k35166
Now who is responsible for the missed flight?
Unfortunately, you are.
When flights are bought as separate tickets, the airlines responsibility does not flow from one to the other - their obligation to you ends when you reach your destination on the ticket, and in this case you had two tickets with two destinations. That basically defines every thing here.
The second aircraft left on time and you were not denied boarding, so within the eyes of the airline and, most crucially here, the EU regulations on compensation, you simply failed to turn up for it.
The first aircraft got you to it's destination, your connecting airport, 90 minutes late, but according to your itinerary on that ticket the connecting airport was in fact your "final" destination for that ticket, and as a result you fall outside the EU261 rules for compensation there - you have to have a delay of more than 3 hours at your final destination.
The EU261 FAQ has this to say about missed flights due to delayed inbound connecting flights:
Do I have any rights if I am not allowed to board my connecting flight because I arrived late at the gates due to a delay with the first flight?
YES - if the flights are part of a single reservation, the carrier has to offer you the option between the reimbursement of your ticket and a return flight to the airport of departure at the earliest opportunity or re-routing to your final destination at the earliest opportunity or re-routing at a later date at your convenience under comparable transport conditions, subject to the availability of seats. In case you are re-routed and you reach your final destination with a delay of 3 hours or more you are entitled to compensation.
Note the very specific mention of a single reservation. Your tickets constitute multiple, separate reservations.
You can talk to the airline to see if they can rebook you at a lower or no cost, but they have no obligation in this case.
answered 38 mins ago
MooMoo
14.6k35166
answered 38 mins ago
MooMoo
14.6k35166
answered 38 mins ago
MooMoo
14.6k35166
answered 38 mins ago
MooMoo
14.6k35166
14.6k35166
This is why low-cost airlines like Ryanair refuse to do through-ticketing. They don't want the cost of having to compensate customers in the OP's situation.
– Martin Bonner
2 mins ago
add a comment |
This is why low-cost airlines like Ryanair refuse to do through-ticketing. They don't want the cost of having to compensate customers in the OP's situation.
– Martin Bonner
2 mins ago
This is why low-cost airlines like Ryanair refuse to do through-ticketing. They don't want the cost of having to compensate customers in the OP's situation.
– Martin Bonner
2 mins ago
This is why low-cost airlines like Ryanair refuse to do through-ticketing. They don't want the cost of having to compensate customers in the OP's situation.
– Martin Bonner
2 mins ago
add a comment |
pointless is a new contributor. Be nice, and check out our Code of Conduct.
pointless is a new contributor. Be nice, and check out our Code of Conduct.
pointless is a new contributor. Be nice, and check out our Code of Conduct.
pointless is a new contributor. Be nice, and check out our Code of Conduct.
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4
I’m afraid that’s you.
– jcaron
1 hour ago
How can you say that? Any law?
– pointless
1 hour ago
Because even airlines says that you have to be at airport 2 hours before the flight. So i did it but it was airlines fault.
– pointless
1 hour ago
The day you have to be at check-in by the deadline (if you do manual check-in or have any checked bags) and at the gate by the deadline. If you are not, they don’t care why, exactly the same they wouldn’t care if you were late because you didn’t wake up, your train was delayed, your taxi had an accident, you got lost on the way...
– jcaron
1 hour ago
2
Note that it would have been the airline’s responsibility if you had bought both flights on a single ticket. But not in this case.
– jcaron
1 hour ago