Magento 2: Checkout page can't continue





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For some reason my checkout page is bugged, and I didn't change anything as far as I know. Usually the flow goes like this:



Add product > Go to cart > Go to checkout > Fill out details OR login > 'Place order'.



If I log in at that detail page, I get to select my address from my account, which is good. And then I can continue. However, if I'm on a random page and login from there, and then go to my cart, I run into an issue. When I go to the next page (checkout), it remains blank. I only see the summary of items on the right side, but not the 'Place order' button, nor my address(es).



Also, this 'one page refreshing' thing bugs me. When I have my email auto-filled in at the checkout page, I have to add and remove a character to have the javascript triggered to show the password field. Can't I just add a page in between this process giving people the option to choose 'login', 'register', or 'guest checkout'.



Hope someone can answer these questions.










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  • Check for Payment Method & Shipping Method Enabled & Try to create Simple Product & Test

    – Ankit Shah
    Oct 21 '16 at 1:58











  • Payment en Shipping are enabled. This problem only occurs whenever I login before the checkout page. Logging in AT the checkout page or as new user seem to work fine..

    – Cake
    Oct 21 '16 at 12:33


















1















For some reason my checkout page is bugged, and I didn't change anything as far as I know. Usually the flow goes like this:



Add product > Go to cart > Go to checkout > Fill out details OR login > 'Place order'.



If I log in at that detail page, I get to select my address from my account, which is good. And then I can continue. However, if I'm on a random page and login from there, and then go to my cart, I run into an issue. When I go to the next page (checkout), it remains blank. I only see the summary of items on the right side, but not the 'Place order' button, nor my address(es).



Also, this 'one page refreshing' thing bugs me. When I have my email auto-filled in at the checkout page, I have to add and remove a character to have the javascript triggered to show the password field. Can't I just add a page in between this process giving people the option to choose 'login', 'register', or 'guest checkout'.



Hope someone can answer these questions.










share|improve this question














bumped to the homepage by Community yesterday


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
















  • Check for Payment Method & Shipping Method Enabled & Try to create Simple Product & Test

    – Ankit Shah
    Oct 21 '16 at 1:58











  • Payment en Shipping are enabled. This problem only occurs whenever I login before the checkout page. Logging in AT the checkout page or as new user seem to work fine..

    – Cake
    Oct 21 '16 at 12:33














1












1








1








For some reason my checkout page is bugged, and I didn't change anything as far as I know. Usually the flow goes like this:



Add product > Go to cart > Go to checkout > Fill out details OR login > 'Place order'.



If I log in at that detail page, I get to select my address from my account, which is good. And then I can continue. However, if I'm on a random page and login from there, and then go to my cart, I run into an issue. When I go to the next page (checkout), it remains blank. I only see the summary of items on the right side, but not the 'Place order' button, nor my address(es).



Also, this 'one page refreshing' thing bugs me. When I have my email auto-filled in at the checkout page, I have to add and remove a character to have the javascript triggered to show the password field. Can't I just add a page in between this process giving people the option to choose 'login', 'register', or 'guest checkout'.



Hope someone can answer these questions.










share|improve this question














For some reason my checkout page is bugged, and I didn't change anything as far as I know. Usually the flow goes like this:



Add product > Go to cart > Go to checkout > Fill out details OR login > 'Place order'.



If I log in at that detail page, I get to select my address from my account, which is good. And then I can continue. However, if I'm on a random page and login from there, and then go to my cart, I run into an issue. When I go to the next page (checkout), it remains blank. I only see the summary of items on the right side, but not the 'Place order' button, nor my address(es).



Also, this 'one page refreshing' thing bugs me. When I have my email auto-filled in at the checkout page, I have to add and remove a character to have the javascript triggered to show the password field. Can't I just add a page in between this process giving people the option to choose 'login', 'register', or 'guest checkout'.



Hope someone can answer these questions.







magento2 checkout onepage-checkout






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asked Oct 20 '16 at 11:06









CakeCake

971312




971312





bumped to the homepage by Community yesterday


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.







bumped to the homepage by Community yesterday


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.















  • Check for Payment Method & Shipping Method Enabled & Try to create Simple Product & Test

    – Ankit Shah
    Oct 21 '16 at 1:58











  • Payment en Shipping are enabled. This problem only occurs whenever I login before the checkout page. Logging in AT the checkout page or as new user seem to work fine..

    – Cake
    Oct 21 '16 at 12:33



















  • Check for Payment Method & Shipping Method Enabled & Try to create Simple Product & Test

    – Ankit Shah
    Oct 21 '16 at 1:58











  • Payment en Shipping are enabled. This problem only occurs whenever I login before the checkout page. Logging in AT the checkout page or as new user seem to work fine..

    – Cake
    Oct 21 '16 at 12:33

















Check for Payment Method & Shipping Method Enabled & Try to create Simple Product & Test

– Ankit Shah
Oct 21 '16 at 1:58





Check for Payment Method & Shipping Method Enabled & Try to create Simple Product & Test

– Ankit Shah
Oct 21 '16 at 1:58













Payment en Shipping are enabled. This problem only occurs whenever I login before the checkout page. Logging in AT the checkout page or as new user seem to work fine..

– Cake
Oct 21 '16 at 12:33





Payment en Shipping are enabled. This problem only occurs whenever I login before the checkout page. Logging in AT the checkout page or as new user seem to work fine..

– Cake
Oct 21 '16 at 12:33










1 Answer
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There was a javascript error causing this problem.



I solved it by setting Number of Address lines in Stores > Configuration > Customer > Customer Configuration > Name and Address Options to 1 (instead of 2).



This is a common problem in 2.1.






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    1 Answer
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    1 Answer
    1






    active

    oldest

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    active

    oldest

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    active

    oldest

    votes









    0














    There was a javascript error causing this problem.



    I solved it by setting Number of Address lines in Stores > Configuration > Customer > Customer Configuration > Name and Address Options to 1 (instead of 2).



    This is a common problem in 2.1.






    share|improve this answer






























      0














      There was a javascript error causing this problem.



      I solved it by setting Number of Address lines in Stores > Configuration > Customer > Customer Configuration > Name and Address Options to 1 (instead of 2).



      This is a common problem in 2.1.






      share|improve this answer




























        0












        0








        0







        There was a javascript error causing this problem.



        I solved it by setting Number of Address lines in Stores > Configuration > Customer > Customer Configuration > Name and Address Options to 1 (instead of 2).



        This is a common problem in 2.1.






        share|improve this answer















        There was a javascript error causing this problem.



        I solved it by setting Number of Address lines in Stores > Configuration > Customer > Customer Configuration > Name and Address Options to 1 (instead of 2).



        This is a common problem in 2.1.







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited Sep 28 '18 at 10:57









        Piyush

        4,84472054




        4,84472054










        answered Oct 21 '16 at 13:54









        CakeCake

        971312




        971312






























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