“Incorrect CAPTCHA” error on Login and Forgot Password





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-3















I am getting the error "Incorrect CAPTCHA" every time when I try to submit CAPTCHA with forgot password and login requests.



Although when I try "Reload Captcha" and submit the forgot password request it works perfect. But every time when I land on forgot password page it doesn't allow to submit the request with error "Incorrect CAPTCHA"



Same is happening when I try to submit CAPTCHA on login screen.



P.S: This is perfectly working fine on my local instance only having issues on production server.



For reference :enter image description here










share|improve this question























  • I would suggest disabling the default captcha and replace it with google recaptcha, adding a plugin to the controller and check the result there. It's much easier for the user and very reliable and easy to implement. I had similar issues with this when only some customers would always get this error. Also double check the captcha settings in the admin area, you might have missed something :)

    – Zankar
    yesterday











  • Apparently it seems like session related issue

    – Ahsan Horani
    yesterday


















-3















I am getting the error "Incorrect CAPTCHA" every time when I try to submit CAPTCHA with forgot password and login requests.



Although when I try "Reload Captcha" and submit the forgot password request it works perfect. But every time when I land on forgot password page it doesn't allow to submit the request with error "Incorrect CAPTCHA"



Same is happening when I try to submit CAPTCHA on login screen.



P.S: This is perfectly working fine on my local instance only having issues on production server.



For reference :enter image description here










share|improve this question























  • I would suggest disabling the default captcha and replace it with google recaptcha, adding a plugin to the controller and check the result there. It's much easier for the user and very reliable and easy to implement. I had similar issues with this when only some customers would always get this error. Also double check the captcha settings in the admin area, you might have missed something :)

    – Zankar
    yesterday











  • Apparently it seems like session related issue

    – Ahsan Horani
    yesterday














-3












-3








-3








I am getting the error "Incorrect CAPTCHA" every time when I try to submit CAPTCHA with forgot password and login requests.



Although when I try "Reload Captcha" and submit the forgot password request it works perfect. But every time when I land on forgot password page it doesn't allow to submit the request with error "Incorrect CAPTCHA"



Same is happening when I try to submit CAPTCHA on login screen.



P.S: This is perfectly working fine on my local instance only having issues on production server.



For reference :enter image description here










share|improve this question














I am getting the error "Incorrect CAPTCHA" every time when I try to submit CAPTCHA with forgot password and login requests.



Although when I try "Reload Captcha" and submit the forgot password request it works perfect. But every time when I land on forgot password page it doesn't allow to submit the request with error "Incorrect CAPTCHA"



Same is happening when I try to submit CAPTCHA on login screen.



P.S: This is perfectly working fine on my local instance only having issues on production server.



For reference :enter image description here







login magento2.2.6 captcha forgot-password






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked yesterday









Ahsan HoraniAhsan Horani

364217




364217













  • I would suggest disabling the default captcha and replace it with google recaptcha, adding a plugin to the controller and check the result there. It's much easier for the user and very reliable and easy to implement. I had similar issues with this when only some customers would always get this error. Also double check the captcha settings in the admin area, you might have missed something :)

    – Zankar
    yesterday











  • Apparently it seems like session related issue

    – Ahsan Horani
    yesterday



















  • I would suggest disabling the default captcha and replace it with google recaptcha, adding a plugin to the controller and check the result there. It's much easier for the user and very reliable and easy to implement. I had similar issues with this when only some customers would always get this error. Also double check the captcha settings in the admin area, you might have missed something :)

    – Zankar
    yesterday











  • Apparently it seems like session related issue

    – Ahsan Horani
    yesterday

















I would suggest disabling the default captcha and replace it with google recaptcha, adding a plugin to the controller and check the result there. It's much easier for the user and very reliable and easy to implement. I had similar issues with this when only some customers would always get this error. Also double check the captcha settings in the admin area, you might have missed something :)

– Zankar
yesterday





I would suggest disabling the default captcha and replace it with google recaptcha, adding a plugin to the controller and check the result there. It's much easier for the user and very reliable and easy to implement. I had similar issues with this when only some customers would always get this error. Also double check the captcha settings in the admin area, you might have missed something :)

– Zankar
yesterday













Apparently it seems like session related issue

– Ahsan Horani
yesterday





Apparently it seems like session related issue

– Ahsan Horani
yesterday










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