Order confirmation email not sending to admin or customer
After placing an order the order success page shows but Order confirmation email is not sending to admin or customer. When i refresh cron.php on with my site url however, i receive mail.
orders email order-email success-message
edited Feb 16 '18 at 9:08
John
693620
asked May 6 '16 at 2:08
anand girianand giri
1
bumped to the homepage by Community♦ 5 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
add a comment |
After placing an order the order success page shows but Order confirmation email is not sending to admin or customer. When i refresh cron.php on with my site url however, i receive mail.
orders email order-email success-message
edited Feb 16 '18 at 9:08
John
693620
asked May 6 '16 at 2:08
anand girianand giri
1
bumped to the homepage by Community♦ 5 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
Are you using any third party extensions to send your emails? Is it a new site or has this suddenly started happening? Theres a few things to consider, if using a third party extension, is it upto date? I've seen problems where the module hasn't been updated and has not changed to Magento's recent updates in which it utilises the cron and the core_email_quoue table. Also if your using Mandrill there have been some major changes recently which you might need to checkout, it is now a paid Mailchimp add on i believe.
– JoshCarter
May 6 '16 at 2:10
add a comment |
After placing an order the order success page shows but Order confirmation email is not sending to admin or customer. When i refresh cron.php on with my site url however, i receive mail.
orders email order-email success-message
edited Feb 16 '18 at 9:08
John
693620
asked May 6 '16 at 2:08
anand girianand giri
1
After placing an order the order success page shows but Order confirmation email is not sending to admin or customer. When i refresh cron.php on with my site url however, i receive mail.
orders email order-email success-message
orders email order-email success-message
edited Feb 16 '18 at 9:08
John
693620
asked May 6 '16 at 2:08
anand girianand giri
1
edited Feb 16 '18 at 9:08
John
693620
asked May 6 '16 at 2:08
anand girianand giri
1
edited Feb 16 '18 at 9:08
John
693620
edited Feb 16 '18 at 9:08
John
693620
edited Feb 16 '18 at 9:08
John
693620
693620
asked May 6 '16 at 2:08
anand girianand giri
1
asked May 6 '16 at 2:08
anand girianand giri
1
asked May 6 '16 at 2:08
anand girianand giri
1
1
bumped to the homepage by Community♦ 5 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
bumped to the homepage by Community♦ 5 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
Are you using any third party extensions to send your emails? Is it a new site or has this suddenly started happening? Theres a few things to consider, if using a third party extension, is it upto date? I've seen problems where the module hasn't been updated and has not changed to Magento's recent updates in which it utilises the cron and the core_email_quoue table. Also if your using Mandrill there have been some major changes recently which you might need to checkout, it is now a paid Mailchimp add on i believe.
– JoshCarter
May 6 '16 at 2:10
add a comment |
Are you using any third party extensions to send your emails? Is it a new site or has this suddenly started happening? Theres a few things to consider, if using a third party extension, is it upto date? I've seen problems where the module hasn't been updated and has not changed to Magento's recent updates in which it utilises the cron and the core_email_quoue table. Also if your using Mandrill there have been some major changes recently which you might need to checkout, it is now a paid Mailchimp add on i believe.
– JoshCarter
May 6 '16 at 2:10
Are you using any third party extensions to send your emails? Is it a new site or has this suddenly started happening? Theres a few things to consider, if using a third party extension, is it upto date? I've seen problems where the module hasn't been updated and has not changed to Magento's recent updates in which it utilises the cron and the core_email_quoue table. Also if your using Mandrill there have been some major changes recently which you might need to checkout, it is now a paid Mailchimp add on i believe.
– JoshCarter
May 6 '16 at 2:10
Are you using any third party extensions to send your emails? Is it a new site or has this suddenly started happening? Theres a few things to consider, if using a third party extension, is it upto date? I've seen problems where the module hasn't been updated and has not changed to Magento's recent updates in which it utilises the cron and the core_email_quoue table. Also if your using Mandrill there have been some major changes recently which you might need to checkout, it is now a paid Mailchimp add on i believe.
– JoshCarter
May 6 '16 at 2:10
add a comment |
1 Answer
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After magento 1.9 order confirmation mail send via cronjob , so you have to add cron.sh file located in root folder of magento installation, in your servers crontab.
answered May 6 '16 at 6:28
Murtuza ZabuawalaMurtuza Zabuawala
12.3k73360
add a comment |
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After magento 1.9 order confirmation mail send via cronjob , so you have to add cron.sh file located in root folder of magento installation, in your servers crontab.
answered May 6 '16 at 6:28
Murtuza ZabuawalaMurtuza Zabuawala
12.3k73360
add a comment |
After magento 1.9 order confirmation mail send via cronjob , so you have to add cron.sh file located in root folder of magento installation, in your servers crontab.
answered May 6 '16 at 6:28
Murtuza ZabuawalaMurtuza Zabuawala
12.3k73360
add a comment |
After magento 1.9 order confirmation mail send via cronjob , so you have to add cron.sh file located in root folder of magento installation, in your servers crontab.
answered May 6 '16 at 6:28
Murtuza ZabuawalaMurtuza Zabuawala
12.3k73360
After magento 1.9 order confirmation mail send via cronjob , so you have to add cron.sh file located in root folder of magento installation, in your servers crontab.
answered May 6 '16 at 6:28
Murtuza ZabuawalaMurtuza Zabuawala
12.3k73360
edited Mar 8 '18 at 9:27
answered May 6 '16 at 6:28
Murtuza ZabuawalaMurtuza Zabuawala
12.3k73360
answered May 6 '16 at 6:28
Murtuza ZabuawalaMurtuza Zabuawala
12.3k73360
answered May 6 '16 at 6:28
Murtuza ZabuawalaMurtuza Zabuawala
12.3k73360
12.3k73360
add a comment |
add a comment |
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Are you using any third party extensions to send your emails? Is it a new site or has this suddenly started happening? Theres a few things to consider, if using a third party extension, is it upto date? I've seen problems where the module hasn't been updated and has not changed to Magento's recent updates in which it utilises the cron and the core_email_quoue table. Also if your using Mandrill there have been some major changes recently which you might need to checkout, it is now a paid Mailchimp add on i believe.
– JoshCarter
May 6 '16 at 2:10