Operator [backend] create unique cart link for customer - extension? code? method?
several times per day customers e-mail us: "hi, the coupon code is not working", or "I can't add 3 products to my cart" .... and more problems like that. Very often we send a step by step procedure how they can do whatever they want succesfully.
But that made me think: would it be possible for our operators to create a link from the backend, or frontend for that matter, that we can send to the customer. If the customer clicks the link:
- a cart (that we made for them) is already activated
- and a coupon code is also already activated
In other words: can we create a cart for the customer from the backend? A cart that we then can then hand over to the customer by sending a link?
(I hope this is clear and appreciate your help)
cart
bumped to the homepage by Community♦ 4 mins ago
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several times per day customers e-mail us: "hi, the coupon code is not working", or "I can't add 3 products to my cart" .... and more problems like that. Very often we send a step by step procedure how they can do whatever they want succesfully.
But that made me think: would it be possible for our operators to create a link from the backend, or frontend for that matter, that we can send to the customer. If the customer clicks the link:
- a cart (that we made for them) is already activated
- and a coupon code is also already activated
In other words: can we create a cart for the customer from the backend? A cart that we then can then hand over to the customer by sending a link?
(I hope this is clear and appreciate your help)
cart
bumped to the homepage by Community♦ 4 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
add a comment |
several times per day customers e-mail us: "hi, the coupon code is not working", or "I can't add 3 products to my cart" .... and more problems like that. Very often we send a step by step procedure how they can do whatever they want succesfully.
But that made me think: would it be possible for our operators to create a link from the backend, or frontend for that matter, that we can send to the customer. If the customer clicks the link:
- a cart (that we made for them) is already activated
- and a coupon code is also already activated
In other words: can we create a cart for the customer from the backend? A cart that we then can then hand over to the customer by sending a link?
(I hope this is clear and appreciate your help)
cart
several times per day customers e-mail us: "hi, the coupon code is not working", or "I can't add 3 products to my cart" .... and more problems like that. Very often we send a step by step procedure how they can do whatever they want succesfully.
But that made me think: would it be possible for our operators to create a link from the backend, or frontend for that matter, that we can send to the customer. If the customer clicks the link:
- a cart (that we made for them) is already activated
- and a coupon code is also already activated
In other words: can we create a cart for the customer from the backend? A cart that we then can then hand over to the customer by sending a link?
(I hope this is clear and appreciate your help)
cart
cart
asked Mar 10 '16 at 7:57
snh_nlsnh_nl
2,8631046101
2,8631046101
bumped to the homepage by Community♦ 4 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
bumped to the homepage by Community♦ 4 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
add a comment |
add a comment |
1 Answer
1
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votes
You can create a cart on the frontend and then generate a link to share it with your customer.
Need a development to
- Generate the sharing link (for a specific user, an IP, ....)
- A controller to restore the shared cart
It can work like an abandoned cart.
Or for registered users
- A common password to log on customer account
My 2 cents,
something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)
– snh_nl
Mar 10 '16 at 10:16
yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)
– Vincent
Mar 10 '16 at 10:45
add a comment |
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1 Answer
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1 Answer
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votes
You can create a cart on the frontend and then generate a link to share it with your customer.
Need a development to
- Generate the sharing link (for a specific user, an IP, ....)
- A controller to restore the shared cart
It can work like an abandoned cart.
Or for registered users
- A common password to log on customer account
My 2 cents,
something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)
– snh_nl
Mar 10 '16 at 10:16
yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)
– Vincent
Mar 10 '16 at 10:45
add a comment |
You can create a cart on the frontend and then generate a link to share it with your customer.
Need a development to
- Generate the sharing link (for a specific user, an IP, ....)
- A controller to restore the shared cart
It can work like an abandoned cart.
Or for registered users
- A common password to log on customer account
My 2 cents,
something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)
– snh_nl
Mar 10 '16 at 10:16
yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)
– Vincent
Mar 10 '16 at 10:45
add a comment |
You can create a cart on the frontend and then generate a link to share it with your customer.
Need a development to
- Generate the sharing link (for a specific user, an IP, ....)
- A controller to restore the shared cart
It can work like an abandoned cart.
Or for registered users
- A common password to log on customer account
My 2 cents,
You can create a cart on the frontend and then generate a link to share it with your customer.
Need a development to
- Generate the sharing link (for a specific user, an IP, ....)
- A controller to restore the shared cart
It can work like an abandoned cart.
Or for registered users
- A common password to log on customer account
My 2 cents,
answered Mar 10 '16 at 10:16
VincentVincent
115
115
something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)
– snh_nl
Mar 10 '16 at 10:16
yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)
– Vincent
Mar 10 '16 at 10:45
add a comment |
something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)
– snh_nl
Mar 10 '16 at 10:16
yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)
– Vincent
Mar 10 '16 at 10:45
something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)
– snh_nl
Mar 10 '16 at 10:16
something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)
– snh_nl
Mar 10 '16 at 10:16
yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)
– Vincent
Mar 10 '16 at 10:45
yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)
– Vincent
Mar 10 '16 at 10:45
add a comment |
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