Operator [backend] create unique cart link for customer - extension? code? method?












0















several times per day customers e-mail us: "hi, the coupon code is not working", or "I can't add 3 products to my cart" .... and more problems like that. Very often we send a step by step procedure how they can do whatever they want succesfully.



But that made me think: would it be possible for our operators to create a link from the backend, or frontend for that matter, that we can send to the customer. If the customer clicks the link:
- a cart (that we made for them) is already activated
- and a coupon code is also already activated



In other words: can we create a cart for the customer from the backend? A cart that we then can then hand over to the customer by sending a link?



(I hope this is clear and appreciate your help)










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    0















    several times per day customers e-mail us: "hi, the coupon code is not working", or "I can't add 3 products to my cart" .... and more problems like that. Very often we send a step by step procedure how they can do whatever they want succesfully.



    But that made me think: would it be possible for our operators to create a link from the backend, or frontend for that matter, that we can send to the customer. If the customer clicks the link:
    - a cart (that we made for them) is already activated
    - and a coupon code is also already activated



    In other words: can we create a cart for the customer from the backend? A cart that we then can then hand over to the customer by sending a link?



    (I hope this is clear and appreciate your help)










    share|improve this question














    bumped to the homepage by Community 4 mins ago


    This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.


















      0












      0








      0








      several times per day customers e-mail us: "hi, the coupon code is not working", or "I can't add 3 products to my cart" .... and more problems like that. Very often we send a step by step procedure how they can do whatever they want succesfully.



      But that made me think: would it be possible for our operators to create a link from the backend, or frontend for that matter, that we can send to the customer. If the customer clicks the link:
      - a cart (that we made for them) is already activated
      - and a coupon code is also already activated



      In other words: can we create a cart for the customer from the backend? A cart that we then can then hand over to the customer by sending a link?



      (I hope this is clear and appreciate your help)










      share|improve this question














      several times per day customers e-mail us: "hi, the coupon code is not working", or "I can't add 3 products to my cart" .... and more problems like that. Very often we send a step by step procedure how they can do whatever they want succesfully.



      But that made me think: would it be possible for our operators to create a link from the backend, or frontend for that matter, that we can send to the customer. If the customer clicks the link:
      - a cart (that we made for them) is already activated
      - and a coupon code is also already activated



      In other words: can we create a cart for the customer from the backend? A cart that we then can then hand over to the customer by sending a link?



      (I hope this is clear and appreciate your help)







      cart






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Mar 10 '16 at 7:57









      snh_nlsnh_nl

      2,8631046101




      2,8631046101





      bumped to the homepage by Community 4 mins ago


      This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.







      bumped to the homepage by Community 4 mins ago


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          1 Answer
          1






          active

          oldest

          votes


















          0














          You can create a cart on the frontend and then generate a link to share it with your customer.



          Need a development to




          • Generate the sharing link (for a specific user, an IP, ....)

          • A controller to restore the shared cart


          It can work like an abandoned cart.



          Or for registered users




          • A common password to log on customer account


          My 2 cents,






          share|improve this answer
























          • something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)

            – snh_nl
            Mar 10 '16 at 10:16













          • yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)

            – Vincent
            Mar 10 '16 at 10:45











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          1 Answer
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          active

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          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes









          0














          You can create a cart on the frontend and then generate a link to share it with your customer.



          Need a development to




          • Generate the sharing link (for a specific user, an IP, ....)

          • A controller to restore the shared cart


          It can work like an abandoned cart.



          Or for registered users




          • A common password to log on customer account


          My 2 cents,






          share|improve this answer
























          • something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)

            – snh_nl
            Mar 10 '16 at 10:16













          • yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)

            – Vincent
            Mar 10 '16 at 10:45
















          0














          You can create a cart on the frontend and then generate a link to share it with your customer.



          Need a development to




          • Generate the sharing link (for a specific user, an IP, ....)

          • A controller to restore the shared cart


          It can work like an abandoned cart.



          Or for registered users




          • A common password to log on customer account


          My 2 cents,






          share|improve this answer
























          • something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)

            – snh_nl
            Mar 10 '16 at 10:16













          • yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)

            – Vincent
            Mar 10 '16 at 10:45














          0












          0








          0







          You can create a cart on the frontend and then generate a link to share it with your customer.



          Need a development to




          • Generate the sharing link (for a specific user, an IP, ....)

          • A controller to restore the shared cart


          It can work like an abandoned cart.



          Or for registered users




          • A common password to log on customer account


          My 2 cents,






          share|improve this answer













          You can create a cart on the frontend and then generate a link to share it with your customer.



          Need a development to




          • Generate the sharing link (for a specific user, an IP, ....)

          • A controller to restore the shared cart


          It can work like an abandoned cart.



          Or for registered users




          • A common password to log on customer account


          My 2 cents,







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Mar 10 '16 at 10:16









          VincentVincent

          115




          115













          • something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)

            – snh_nl
            Mar 10 '16 at 10:16













          • yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)

            – Vincent
            Mar 10 '16 at 10:45



















          • something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)

            – snh_nl
            Mar 10 '16 at 10:16













          • yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)

            – Vincent
            Mar 10 '16 at 10:45

















          something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)

          – snh_nl
          Mar 10 '16 at 10:16







          something like this: shop.sutunam.com/share-cart-magento-extension.html (but has no IP filter - yet)

          – snh_nl
          Mar 10 '16 at 10:16















          yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)

          – Vincent
          Mar 10 '16 at 10:45





          yep, don't know sutunam but the extension seems to do the job (adding an Ip filter or a restriction to a specific customer should be easy to do)

          – Vincent
          Mar 10 '16 at 10:45


















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