Magento-2 order is not created after Successful Payment - PayPal












0















In my Magento website, Customer has placed an Order, PayPal received the amount with the Magento Order ID. But still, Customer didn't get to reach the Success page. Also that Order not listing at the backend as well.



I have searched about this issue, and some of them faced the same issue, and suggested me to disable Asynchronous indexing from Stores > Configuration > Advanced > Developer > Grid Settings > Asynchronous indexing.



But I can't get the reason, why the issue happening, at what case, can anyone guide me on this.?



It would be much appreciated.



Thanks in advance.










share|improve this question





























    0















    In my Magento website, Customer has placed an Order, PayPal received the amount with the Magento Order ID. But still, Customer didn't get to reach the Success page. Also that Order not listing at the backend as well.



    I have searched about this issue, and some of them faced the same issue, and suggested me to disable Asynchronous indexing from Stores > Configuration > Advanced > Developer > Grid Settings > Asynchronous indexing.



    But I can't get the reason, why the issue happening, at what case, can anyone guide me on this.?



    It would be much appreciated.



    Thanks in advance.










    share|improve this question



























      0












      0








      0








      In my Magento website, Customer has placed an Order, PayPal received the amount with the Magento Order ID. But still, Customer didn't get to reach the Success page. Also that Order not listing at the backend as well.



      I have searched about this issue, and some of them faced the same issue, and suggested me to disable Asynchronous indexing from Stores > Configuration > Advanced > Developer > Grid Settings > Asynchronous indexing.



      But I can't get the reason, why the issue happening, at what case, can anyone guide me on this.?



      It would be much appreciated.



      Thanks in advance.










      share|improve this question
















      In my Magento website, Customer has placed an Order, PayPal received the amount with the Magento Order ID. But still, Customer didn't get to reach the Success page. Also that Order not listing at the backend as well.



      I have searched about this issue, and some of them faced the same issue, and suggested me to disable Asynchronous indexing from Stores > Configuration > Advanced > Developer > Grid Settings > Asynchronous indexing.



      But I can't get the reason, why the issue happening, at what case, can anyone guide me on this.?



      It would be much appreciated.



      Thanks in advance.







      magento2.2.2 payment paypal order-success-page






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      share|improve this question













      share|improve this question




      share|improve this question








      edited 8 mins ago







      Shajitha Banu

















      asked Mar 13 at 9:22









      Shajitha BanuShajitha Banu

      57110




      57110






















          1 Answer
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          0














          There can be times when intensive sales on a storefront occur at the same time that Magento is performing intensive order processing.



          So Magento to distinguish these two traffic patterns on the database level and conflicts between read and write operations in the corresponding tables.



          Orders are placed in temporary storage and moved in bulk to the Order Management grid without any collisions.



          I hope it helps!






          share|improve this answer
























          • But there is no record in Magento tables to those orders. Only from PayPal, I can get those order ids.

            – Shajitha Banu
            Mar 13 at 10:54











          • Try to place order using other payment method like check / cash on delivery. and check order is display in grid or not.

            – Chirag Patel
            Mar 13 at 11:00











          • Only some times its coming. Even after that, we have placed an order using PayPal.

            – Shajitha Banu
            Mar 13 at 11:39











          Your Answer








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          1 Answer
          1






          active

          oldest

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          active

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          active

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          0














          There can be times when intensive sales on a storefront occur at the same time that Magento is performing intensive order processing.



          So Magento to distinguish these two traffic patterns on the database level and conflicts between read and write operations in the corresponding tables.



          Orders are placed in temporary storage and moved in bulk to the Order Management grid without any collisions.



          I hope it helps!






          share|improve this answer
























          • But there is no record in Magento tables to those orders. Only from PayPal, I can get those order ids.

            – Shajitha Banu
            Mar 13 at 10:54











          • Try to place order using other payment method like check / cash on delivery. and check order is display in grid or not.

            – Chirag Patel
            Mar 13 at 11:00











          • Only some times its coming. Even after that, we have placed an order using PayPal.

            – Shajitha Banu
            Mar 13 at 11:39
















          0














          There can be times when intensive sales on a storefront occur at the same time that Magento is performing intensive order processing.



          So Magento to distinguish these two traffic patterns on the database level and conflicts between read and write operations in the corresponding tables.



          Orders are placed in temporary storage and moved in bulk to the Order Management grid without any collisions.



          I hope it helps!






          share|improve this answer
























          • But there is no record in Magento tables to those orders. Only from PayPal, I can get those order ids.

            – Shajitha Banu
            Mar 13 at 10:54











          • Try to place order using other payment method like check / cash on delivery. and check order is display in grid or not.

            – Chirag Patel
            Mar 13 at 11:00











          • Only some times its coming. Even after that, we have placed an order using PayPal.

            – Shajitha Banu
            Mar 13 at 11:39














          0












          0








          0







          There can be times when intensive sales on a storefront occur at the same time that Magento is performing intensive order processing.



          So Magento to distinguish these two traffic patterns on the database level and conflicts between read and write operations in the corresponding tables.



          Orders are placed in temporary storage and moved in bulk to the Order Management grid without any collisions.



          I hope it helps!






          share|improve this answer













          There can be times when intensive sales on a storefront occur at the same time that Magento is performing intensive order processing.



          So Magento to distinguish these two traffic patterns on the database level and conflicts between read and write operations in the corresponding tables.



          Orders are placed in temporary storage and moved in bulk to the Order Management grid without any collisions.



          I hope it helps!







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Mar 13 at 10:14









          Chirag PatelChirag Patel

          2,348423




          2,348423













          • But there is no record in Magento tables to those orders. Only from PayPal, I can get those order ids.

            – Shajitha Banu
            Mar 13 at 10:54











          • Try to place order using other payment method like check / cash on delivery. and check order is display in grid or not.

            – Chirag Patel
            Mar 13 at 11:00











          • Only some times its coming. Even after that, we have placed an order using PayPal.

            – Shajitha Banu
            Mar 13 at 11:39



















          • But there is no record in Magento tables to those orders. Only from PayPal, I can get those order ids.

            – Shajitha Banu
            Mar 13 at 10:54











          • Try to place order using other payment method like check / cash on delivery. and check order is display in grid or not.

            – Chirag Patel
            Mar 13 at 11:00











          • Only some times its coming. Even after that, we have placed an order using PayPal.

            – Shajitha Banu
            Mar 13 at 11:39

















          But there is no record in Magento tables to those orders. Only from PayPal, I can get those order ids.

          – Shajitha Banu
          Mar 13 at 10:54





          But there is no record in Magento tables to those orders. Only from PayPal, I can get those order ids.

          – Shajitha Banu
          Mar 13 at 10:54













          Try to place order using other payment method like check / cash on delivery. and check order is display in grid or not.

          – Chirag Patel
          Mar 13 at 11:00





          Try to place order using other payment method like check / cash on delivery. and check order is display in grid or not.

          – Chirag Patel
          Mar 13 at 11:00













          Only some times its coming. Even after that, we have placed an order using PayPal.

          – Shajitha Banu
          Mar 13 at 11:39





          Only some times its coming. Even after that, we have placed an order using PayPal.

          – Shajitha Banu
          Mar 13 at 11:39


















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